From left to right: Aaron Stephenson (PSC AMGI Insurance Brokers) and Glen Schembri (NM Insurance)

Aaron Stephenson, PSC AMGI Insurance Brokers (New South Wales)

Congratulations on receiving an NM Insurance Captain Award. How does it feel to be recognised with this award? I am humbled to be a recipient of the award and the recognition is reciprocal through the relationship with NM Insurance.

The NM Insurance Captain Awards concept recognise broker partners who consistently embody our NM Insurance values and traits. These include putting our customers first, building respect and trust through integrity and reliability, being results driven, working as one team and having a commitment to learning and growth. Do you see alignment between these values and your own company values and ethos?  Absolutely, the qualities align with who we are. Applying these values consistently allows us opportunities to grow, especially with NM Insurance’s value and their growing product suite and offering.

At NM Insurance, we’re always striving to make our broker relationships true partnerships, based on trust, shared values and mutual success and growth. What are your thoughts on that? How would you sum up your experience of working with NM Insurance and the relationships you have built with our team? The relationship is seamless, efficient, and hassle-free. Dealing with NM gives us a lot of comfort in the relationship we have built over the years.

From left to right: Peter Honan, Alison Barton and Tony Muller (FINPAC Insurance Brokers)

Tony Muller, FINPAC Insurance Advisors (Queensland)

Congratulations on receiving an NM Insurance Captain Award. How does it feel to be recognised with this award? I’m very humbled to receive this award and I think it should also be recognised that I am supported by a very good team around me, both internally with people such as Alison Barton, and by NM Insurance staff members.

The NM Insurance Captain Awards concept recognise broker partners who consistently embody our NM Insurance values and traits. These include putting our customers first, building respect and trust through integrity and reliability, being results driven, working as one team and having a commitment to learning and growth. Do you see alignment between these values and your own company values and ethos? Yes I do, it’s important to have ease of communication and an alignment of goals and values.

At NM Insurance, we’re always striving to make our broker relationships true partnerships, based on trust, shared values and mutual success and growth. What are your thoughts on that? How would you sum up your experience of working with NM Insurance and the relationships you have built with our team? All we want is the best for our clients and to deal with someone you can trust. We’ve had a long-lasting relationship with NM Insurance and they have supported us and our clients over many years, hence the mutual success and growth.

From left to right: Erin Ritchie (Network Insurance Group) and Louie Ralevski (NM Insurance)

Erin Ritchie, Network Insurance Group (New South Wales)

Congratulations on receiving an NM Insurance Captain Award. How does it feel to be recognised with this award? It is an incredible honour. It is not every day that you are recognised for the positive impacts you are making in business so to receive recognition like this is truly humbling.

The NM Insurance Captain Awards concept recognise broker partners who consistently embody our NM Insurance values and traits. These include putting our customers first, building respect and trust through integrity and reliability, being results driven, working as one team and having a commitment to learning and growth. Do you see alignment between these values and your own company values and ethos? Having worked with NM Insurance for over 10 years now, I feel that we have developed a solid, mutual respect of one another which has been driven by our commitment to our respective businesses to achieve and support one another’s goals.

At NM Insurance, we’re always striving to make our broker relationships true partnerships, based on trust, shared values and mutual success and growth. What are your thoughts on that? How would you sum up your experience of working with NM Insurance and the relationships you have built with our team? I enjoy picking up the phone and having a chat with Louie [Ralevski, NM Insurance North East Broker Distribution Manager] about his most recent food adventures or knowing that if I request a COC from Kim [Hendry, NM Insurance Underwriter Assistant] that I’ll have it the same day. Having that trust, enjoyment and confidence in an Insurer is so important as it reflects in our confidence, in how we can present to, and trust that we have sought the best policies for our clients’ needs! No matter how curly a risk may be, the NM Insurance team take the time to review the risk on its merits rather than simply placing it in the ‘too hard basket’. They look for ways to accommodate it and even if the answer is no, will always provide us with feedback around things our clients may be able to do to improve the risks.

From left to right: Andrew McFetridge (NM Insurance NZ) and Mike Paterson (Paterson & Co NZ Ltd)

Mike Paterson, Paterson & Co NZ Ltd (Auckland)

Congratulations on receiving an NM Insurance Captain Award. How does it feel to be recognised with this award? It’s a huge recognition and I have not been recognised with an award like this before. We like to stay non-visible in market, stay out of the limelight and just do our thing as a specialist broker. But we are very proud and happy to be a recipient of such an award.

The NM Insurance Captain Awards concept recognise broker partners who consistently embody our NM Insurance values and traits. These include putting our customers first, building respect and trust through integrity and reliability, being results driven, working as one team and having a commitment to learning and growth. Do you see alignment between these values and your own company values and ethos? There is a strong synergy between our business and NM Insurance. Working with staff like Emma [Macadie, NM Insurance Marine Underwriter] and the team is important as it helps us provide our clients with a solution and makes the difficult, simple.

At NM Insurance, we’re always striving to make our broker relationships true partnerships, based on trust, shared values and mutual success and growth. What are your thoughts on that? How would you sum up your experience of working with NM Insurance and the relationships you have built with our team. This is a great example of a niche broker working with a specialist provider like NM, which helps us get the results and right outcomes for our clients.

From left to right: Trish Flaherty (NM Insurance), Sean Carlier (Risk Broking Pty Ltd) and Glen Schembri (NM Insurance)

Sean Carlier, Risk Broking Pty Ltd (South Australia)

Congratulations on receiving an NM Insurance Captain Award. How does it feel to be recognised with this award? This award is confirmation we are doing the right thing and are focusing on our customers. It highlights the importance of working with our clients, combined with the support of our partners, to create solutions.

The NM Insurance Captain Awards concept recognise broker partners who consistently embody our NM Insurance values and traits. These include putting our customers first, building respect and trust through integrity and reliability, being results driven, working as one team and having a commitment to learning and growth. Do you see alignment between these values and your own company values and ethos?  Customers are our number one priority and word of mouth is a powerful thing. It is very important to focus on these qualities to be successful.

At NM Insurance, we’re always striving to make our broker relationships true partnerships, based on trust, shared values and mutual success and growth. What are your thoughts on that? How would you sum up your experience of working with NM Insurance and the relationships you have built with our team? If you do the small things well, it will show in your results. Our relationship with NM Insurance is outstanding, even through tough times the support has always been there. NM Insurance has a great product, service, and support to match.

From left to right: Lyndon Turner (NM Insurance), Glen Schembri (NM Insurance), Troy Luck (Oceanic Marine Risks), Fiona Morris (Oceanic Marine Risks), Helen Hursey (Oceanic Marine Risks), Louie Ralevski (NM Insurance)

Troy Luck, Oceanic Marine Risks (Queensland)

Congratulations on receiving an NM Insurance Captain Award. How does it feel to be recognised with this award? It makes you feel special to receive recognition from providing the right outcome for customers through the relationship with NM Insurance.

The NM Insurance Captain Awards concept recognise broker partners who consistently embody our NM Insurance values and traits. These include putting our customers first, building respect and trust through integrity and reliability, being results driven, working as one team and having a commitment to learning and growth. Do you see alignment between these values and your own company values and ethos? Customers always come first, it is important to know your markets and get the right fit between customer and insurance provider.

At NM Insurance, we’re always striving to make our broker relationships true partnerships, based on trust, shared values and mutual success and growth. What are your thoughts on that? How would you sum up your experience of working with NM Insurance and the relationships you have built with our team? The relationship with NM Insurance is pretty seamless, and where issues may have arisen NM Insurance has been open and honest resulting in the best outcome for the customer.